0da088c1e6
specific changes into the original distribution (although sometimes with a slightly different approach) and to add two commandline options to send-pr(1): -c which allows you to specify an address to CC this PR to -s allow the severity to be specified on the commandline PR: 17922
59 lines
1.9 KiB
Plaintext
59 lines
1.9 KiB
Plaintext
@c $FreeBSD$
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@node States
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@section States of Problem Reports
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@cindex life-cycle of a Problem Report
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@cindex states of Problem Reports
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@cindex Problem Report states
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@cindex automatic notification
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Each PR goes through a defined series of states between origination and
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closure. The originator of a PR receives notification automatically of
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any state changes.
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Unless your site has customized states (see @pxref{states
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file,,,gnats}), @sc{gnats} uses these states:
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@table @dfn
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@cindex @emph{open} state
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@cindex initial state (@dfn{open})
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@cindex state---@dfn{open}
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@item open
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The initial state of a Problem Report. This means the PR has been filed
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and the responsible person(s) notified.
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@cindex @emph{analyzed} state
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@cindex state---@dfn{analyzed}
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@item analyzed
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The responsible person has analyzed the problem. The analysis should
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contain a preliminary evaluation of the problem and an estimate of the
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amount of time and resources necessary to solve the problem. It should
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also suggest possible workarounds.
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@cindex @emph{feedback} state
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@cindex state---@dfn{feedback}
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@item feedback
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The problem has been solved, and the originator has been given a patch
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or other fix. The PR remains in this state until the originator
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acknowledges that the solution works.
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@cindex @emph{closed} state
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@cindex state---@dfn{closed}
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@cindex final state (@dfn{closed})
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@item closed
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A Problem Report is closed (``the bug stops here'') only when any
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changes have been integrated, documented, and tested, and the submitter
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has confirmed the solution.
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@cindex @emph{suspended} state
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@cindex state---@dfn{suspended}
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@item suspended
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Work on the problem has been postponed. This happens if a timely
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solution is not possible or is not cost-effective at the present time.
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The PR continues to exist, though a solution is not being actively
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sought. If the problem cannot be solved at all, it should be closed
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rather than suspended.
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@end table
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