79 lines
3.3 KiB
Plaintext
79 lines
3.3 KiB
Plaintext
<!--
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$FreeBSD$
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problems.sgml
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Information on contacting the FreeBSD project, originally from
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RELNOTES.TXT.
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-->
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<sect1 id="contacting">
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<title>Reporting Problems, Making Suggestions, and Submitting
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Code</title>
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<para>Your suggestions, bug reports and contributions of code are
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always valued — please do not hesitate to report any problems you
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may find (preferably with a fix attached, if you can!).</para>
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<para>The preferred method to submit bug reports from a machine with
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Internet mail connectivity is to use the &man.send-pr.1; command or
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use the CGI script at <ulink
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url="http://www.FreeBSD.org/send-pr.html">http://www.FreeBSD.org/send-pr.html</ulink>.
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Bug reports will be dutifully filed by our faithful bugfiler program
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and you can be sure that we'll do our best to respond to all
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reported bugs as soon as possible. Bugs filed in this way are also
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visible on our Web site in the support section and are therefore
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valuable both as bug reports and as <quote>signposts</quote> for
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other users concerning potential problems to watch out for.</para>
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<para>If, for some reason, you are unable to use &man.send-pr.1; to
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submit a bug report, you can try to send it to the &a.bugs;.</para>
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<para>Note that &man.send-pr.1; itself is a shell script that should
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be easy to move even onto a totally different system. We much
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prefer if you could use this interface, since it make it easier to
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keep track of the problem reports. However, before submitting,
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please try to make sure whether the problem might have already been
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fixed since.</para>
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<para>Otherwise, for any questions or tech support issues, please send
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mail to the &a.questions;.</para>
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<para>If you're tracking the -current development efforts, you
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<emphasis>must</emphasis> join the &a.current;, in order to keep
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abreast of recent developments and changes that may affect the way
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you use and maintain the system.
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<para>Additionally, being a volunteer effort, we are always happy to
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have extra hands willing to help — there are already far more
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desired enhancements than we'll ever be able to manage by ourselves!
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To contact us on technical matters, or with offers of help, please
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send mail to the &a.hackers;.</para>
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<para>Please note that these mailing lists can experience
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<emphasis>significant</emphasis> amounts of traffic and if you have
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slow or expensive mail access and are only interested in keeping up
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with significant FreeBSD events, you may find it preferable to
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subscribe instead to the &a.announce;.</para>
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<para>All of the mailing lists can be freely joined by anyone
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wishing to do so. Send mail to &a.majordomo;
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and include the keyword <literal>help</literal> on a line by itself
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somewhere in the body of the message. This will give you more
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information on joining the various lists, accessing archives, etc.
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There are a number of mailing lists targeted at special interest
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groups not mentioned here; more information can be obtained either
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through majordomo or the <ulink
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url="http://www.freebsd.org/support.html#mailing-list">mailing lists
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section</ulink> of the FreeBSD Web site.</para>
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<important>
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<para>Do <emphasis>not</emphasis> send email to the lists asking to
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be subscribed. Use the &a.majordomo; address
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instead.</para>
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</important>
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</sect1>
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