86 lines
3.6 KiB
Plaintext
86 lines
3.6 KiB
Plaintext
OPIE Software Distribution, Release 2.4 Bug Reporting Form
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======================================= ==================
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Before submitting a bug report, please check the README file and make
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sure that your "bug" is not a known problem.
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Please make a copy of this file and then edit it with your favorite
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text editor (NOT a word processor; the end result needs to be reasonable ASCII
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text) to include the answers to the following questions:
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1. Your name and electronic mail address, in case we need more information.
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If you can provide multiple addresses, please do so in case we
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are unable to reply to the first one.
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2. Your exact operating system vendor, name, and version number. If available,
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please provide the output of "uname -a" and/or the version of your C
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runtime library. Please be more specific than "UNIX".
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3. The exact hardware the system was installed upon.
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4. Which compiler and C runtime you used and its version number.
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For instance, some systems have been known to have the GNU libc
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installed as well as its native one, or to have a "BSD
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compatibility" environment.
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5. What version of OPIE you are using (the output of opiepasswd -v) and,
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if you used the Autoconf install, a copy of the config.h, config.log,
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and Makefile that Autoconf created.
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6. A clear description of what you did and what bug then appeared.
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If your system has the script(1) command, please run a session
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under that to demonstrate the bug. Window-system cut-and-paste
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also works well. Sometimes, the exact output is critical to
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finding the bug.
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If you can provide any of the following things, it will greatly assist
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us in fixing the problem and improve the chances that we'll get back to you:
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7. A diagnosis of what is causing the problem.
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8. A test case that can repeatably demonstrate the problem.
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9. A fix for the problem.
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Bug reports should be sent by Internet electronic mail to
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<opie-bugs@inner.net>. This mail is run through an automated sorter that helps
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get the bug report into the hands of someone who can help you. In order to
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make that program work, we ask that you:
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* Send this is normal RFC822 plain text or MIME text/plain.
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* DO NOT send this or any other file as an "attachment" from
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your mailer.
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* DO NOT send a copy of your bug report to ANYONE other than
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<opie-bugs@inner.net>. This includes listing more than one recipient
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or sending it as a carbon-copy ("Cc:") to someone else.
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* DO NOT send a copy of your bug report directly to the
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authors or to any mailing lists. This really makes the
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authors angry, and will be interpreted as a request to not
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provide you with any help.
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* DO NOT re-send bug reports because you didn't receive a
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response. We attempt to respond to ALL properly submitted
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bug reports. If we can't send mail back to you or you
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didn't bother to follow the directions for submitting a
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bug report, you won't receive a response.
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While OPIE is NOT a supported program, we generally try to respond
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to all properly submitted bug reports as soon as we can. If your bug report
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is properly submitted so our machine sorter can process it, this usually
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takes one working day. If our machine sorter can't process your bug report,
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it usually takes a week or two.
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Copyright
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=========
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%%% portions-copyright-cmetz-96
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Portions of this software are Copyright 1996-1999 by Craig Metz, All Rights
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Reserved. The Inner Net License Version 2 applies to these portions of
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the software.
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You should have received a copy of the license with this software. If
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you didn't get a copy, you may request one from <license@inner.net>.
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